We are proud to announce that Janet Quezada, customer service representative, has won this year’s Employee of the Year Award. Janet has been with Justin Blair for over 10 years, working in different departments throughout her tenure. She comes to work everyday with passion and dedication to Justin Blair by always going above and beyond with not only customers, but also with other Justin Blair employees. Over the past year Janet has become the cornerstone of our customer service department. We offer her our gratitude for all her hard work with this award plaque and special gift from Justin Blair.
Follow the link below to watch the splitter in action (you will be redirect to Youtube).
Dear Justin Blair Customer,
We want to take this opportunity to inform you of some significant changes to how UPS calculates shipping charges starting in 2015. Both UPS and FedEx have decided to apply their dimensional weight formula to all packages for all shipments starting January 1, 2015. Per UPS’s notification letter:
On June 17, 2014, UPS announced that dimensional weight will be used to calculate the billable weight of all UPS® Ground services and UPS® Standard to Canada packages in the U.S. beginning December 29, 2014*. Customers will be charged the larger of either the dimensional weight or the actual weight.
Dimensional weight pricing enables us to more appropriately align rates with costs, which are influenced by both the size and weight of packages. Dimensional weight pricing also encourages reductions in excess packaging materials and overall package sizes, leading to related reductions in fuel use, vehicle emissions and transportation costs.
This change will most probably increase shipping charges for small shipments by more than 10%. For example, a UPS ground shipment of one pair of shoes, with an actual weight of 4lbs, will now weigh 9lbs per its dimensional weight. The dimensional weight will increase the shipping cost over using the actual weight by roughly 12%.
This change affects every shipper using UPS or FedEx. Everyone’s shipping costs will rise, no one is exempt from this new policy. Justin Blair is dedicated to investigating options to minimize this increase where possible, but we already make every effort to ship your orders using the most efficient packaging. Additionally, Justin Blair may make some operational changes to mitigate the the potential impact this will have on our business.
We are sending this notice to you today to make sure you are fully informed of the upcoming change. You will receive an additional notice towards the end of December as a reminder. For additional information we recommend visiting UPS to learn more about the new policy by going to ups.com/dimweight or ups.com/packaging.
Thank you for your support
Chief Operating Officer
Justin Blair & Company
A lot has transpired during the past two weeks. The final container of raw ThermoSky and Thermocork Lite arrived from Spain, enabling our team of four men in New Jersey to fabricate into finished goods. After months of training, our team ran the entire production department to not only produce ThermoSky and Thermocork Lite sheets, they also became proficient in producing PPT components and wedges. This core group of men will form the working team in Chicago to begin production once the equipment arrives.
I realize we do not have a complete 100% inventory level at this time, nor will there be when we move the equipment, but we will work diligently to get the equipment up and running as quickly as possible, working whatever hours it takes to get inventories to better working levels. Here is the following schedule of what we expect to happen over the next two months.
The Aetrex staff believes they will be able to convert whatever is left in New Jersey by November 17th into items we need. Remaining sheets need to be split and components need to be finished off and packaged. Once production is complete and the equipment turned off, our team of movers will arrive and prepare the equipment for transportation. It should take three days to transport the equipment and put it into place. I believe the equipment will be in Chicago prior to Thanksgiving.
After Thanksgiving, the electricians and vacuum system people will run the power to the equipment. Aetrex will be sending a team of four people to assist in getting the equipment up and running expeditiously. We will be hiring an additional four people and we will train these people along side of the team we currently have trained.
We expect another container ThermoSky and Thermocork Lite to arrive early December. We have a truck of Plastazote on order, which will also arrive around December 1, 2014 so that we have enough material on hand to begin producing needed goods. We also have ordered a large quantity of material to produce components which should arrive mid December. We believe once everything is up and running in Chicago, we will have a better handle on what is to be produced, and will work as many hours as needed to get to the shipping proficiency Justin Blair customers have been accustomed to.
During the past few weeks, we have met with all our vendors and have a good working plan to insure no interruptions in material deliveries. We are very excited to bring this division to new heights, and prove to you, our partners in distribution, reliable quality products your customers deserve. We have a great team of people in place, who have worked hard the past three months to get through many of the issues we were faced with. I am proud of what they have accomplished in a very short time. Between Matt Collins, leading the charge and Tamika Stewart in the office watching each of your accounts trying to better understand your needs, the rest of the customer service staff in Chicago is waiting to join in on this exciting new venture. Josh Palacios, our purchasing manager, has worked closely with the vendors to understand what is needed. I especially would like to point out the people who have traveled to New Jersey the past three months for training, Will, Manuel, Quan, and Juan, have sacrificed time at home to learn how to produce the products we will be making.
I look forward to hearing early next year, how things have improved, and how easy it is to work with Justin Blair. We want to be your source for materials and will continue to work hard to earn your business. As I have said from the beginning, if you need something, anything, please reach out to me either by phone or email@example.com. Your satisfaction is why we are here!
Very truly yours,
Justin Blair & Company
Justin Blair & Company proudly announces the addition of Foot Rubz Massage Balls to its line of foot and shoe care products. This innovative product uses 160 nubs to stimulate, relax and eliminate tension in the feet, hands or other parts of the body. The compact design is perfect for on go or traveling. Now in stock for immediate delivery!
Dear Justin Blair Customer,
We have finished our first full week in the material business. We have begun shipping orders including some of the backorders some of you had with Aetrex.
I know Tamika has made most, if not all the calls, to accounts that had open orders prior to August 1, 2014. Again, if you believe you have an open order and have not heard from Tamika, please e-mail me at firstname.lastname@example.org. I will work with Tamika to make sure there are no orders which have “fallen through the cracks.”
We have had some M Guides come back to our offices in Chicago. This week, we will be reaching out to the accounts which catalogs have come back. We want to make sure we have correct addresses and phone numbers in our system. You will hear from Tamika, or another team member in our customer service department.
We expect to have a complete Carboplast inventory in Chicago by Wednesday or Thursday this week. Once this is completed, we will review the open backorders and will reach out to you if you have an order in the system. We want to know if you wish to add anything to the shipment.
The last truckload of inventory which was in New Jersey will be delivered to Chicago on Tuesday. We have worked with New Jersey this past week to get items not in stock, in either location, into the system for production. Justin has worked with Adam and Chris in New Jersey to insure every item has been included in the production schedule. I hope to have delivery dates by this time next week.
We have hired a new production manager for Chicago who will spend four weeks learning the production methods for each of the machines in New Jersey. This will allow a smooth transition when the equipment comes to Chicago in two months. We have already sent a team of three people last week to start the training in this area.
From the comments I have received from Tamika and Matt Collins when they have spoken with some of you, I am very excited how the reception to this transition has been received. The Justin Blair team is looking forward in working closely with you to “doing business, made easy”.
We will be working on a “Value” list this week to present to you next week. This list will have items at reduced pricing to be either liquidated or inventory reduction due to an overstock position.
Have a great week, and I hope we hear from you this week, whether for the first time, or if you are ordering again
Very truly yours,
Justin Blair & Company
August 4, 2014
Dear Justin Blair Customer:
As of last Friday, we have taken over the manufacturing and distribution of Apex Materials. We will still be manufacturing in New Jersey for the next couple of months to insure this transition continues to move in a smooth and transparent manner.
The M Guide Catalog was mailed out last week with many of you having already received your copy. If you have not received a copy as of yet, you can download a version without pricing here, but please e-mail me with your address to insure we have the correct contact information in our system. My e-mail address is: email@example.com. We also recommend visiting our for current information.
Please note we have made an error on page 11 of the Guide pertaining to the pictures of Carboplast. The Standard should be Extreme, and Extreme should be labeled Standard.
Any open orders you may have had with Aetrex are now in our systems, being prepared for fullfillemnt. Starting today and over the next three days, Tamika Stewart (your dedicated inside csutomerservice representative) will be calling you to confirm these orders. If you do not hear from Tamika by Wednesday night, please call her on Thursday to advise what you have on order. Tamika may be reached at (800) 566-0664 or via email, firstname.lastname@example.org.
We have placed orders for materials not in stock, and we trust the current backorders will be eliminated within the next 45 days. Our initial thrust is to get inventories in large supply for when we move the equipment in September.
Very truly yours
JUSTIN BLAIR & COMPANY
Justin Blair & Company is proud to announce the launch of our Ralyn Self Shine Cream product line. Offer your customers a professional shoe shine without buffing or the need for a shoe brush or shine cloth. Our Self Shine Cream instantly dries in seconds after application. The creams, available in 7 industry standard colors; Black, Brown, Burgundy, Dark Brown, Navy, Neutral and White, are made in the USA. They come packed 12 each in a Point-of-Purchase display, with 12 displays packed per master case (144 pieces total). Available August 1st, pre-orders accepted today!