Category Archives: General News

Justin Blair & Company 2018 Holiday Hours

Holiday are here—jump for joy

Jump for joy—holidays are here! We want to make you aware of our holiday office and warehouse closures, so that you can plan your orders accordingly.

Justin Blair offices will be closed Monday and Tuesday, December 24-25, as well as Tuesday, January 1—no orders will be processed or shipped on these days.

The last shipping day for 2017 orders is Friday, December 28, so place your order by Thursday, December 27 (based on product availability).

Our annual physical inventory will be conducted Wednesday through Friday, January 2–4, 2019—no orders will be processed or shipped on these days.

Thank you for doing business with us in 2018—we wish you a prosperous year ahead!

P.S. check out our 2018 Holiday Gift Guide for a selection of giftable products that your customers will love for gift-giving and stocking stuffers.

RECAP: 2018 Justin Blair Summer Sales Meetings

The 2018 Justin Blair Summer Sales Meetings wrapped up earlier this month and we enjoyed meeting with representatives from Thermoskin, Soul Insole and Apex, as well as several others.

Our goal is always to stay on the leading edge of shoe and foot care, so we are thrilled to announce several new products that will soon be available. Thermoskin POP display from Justin Blair

Thermoskin POP Display

This compact, point-of-purchase counter display from Thermoskin features three best-selling products: Arthritic Gloves, Thermal Circulation Slippers and Sport Knee Stabilizer. Single-product displays are also available. Buy online or contact your Territory Manager to learn more and see a sample.

Soul Insole Shoe Bubble from Justin Blair

Soul Insole Shoe Bubble Orthotic

The Soul Insole Shoe Bubble is a micro-size orthotic support that adds maximum comfort to any shoe, while relieving pain with soft memory gel. Washable and reusable with no odor (antibacterial/antimicrobial).


Apex Petal footwear from Justin Balir

New Footwear and Orthotics from Apex

Petals, Apex’s new leather and canvas line of footwear, will be available in early September.

Their newest innovation, the A-Wave Foot Orthotics, is available in three densities (Flex, Firm & X-Firm) and will also be available in September.


Justin Blair Buyer's GuideUpdated Justin Blair Buyer’s Guide

We are also finalizing our latest edition of the Buyer’s Guide, which details all of the products we offer. Stay tuned for the release in the coming months. 

If you don’t have a copy of the current Buyer’s Guide, please contact our Customer Service department at (800) 566-0664 or to be added to our mailing list. 

Doing business, made easy…

As always, we appreciate your comments and feedback to make working with us easier—that’s why we call it “Doing business, made easy!”

Join our email list or follow us on Facebook and Twitter to hear first when these new products are available.

New product demo video series

How to waterproof shoes with Aquatec

We just launched a new series of product demos on our YouTube channel! These videos are perfect for showing the benefits of our products to your customers.

Watch our first video on How to Waterproof Shoes with Aquatec SprayHow to waterproof shoes with Aquatec demo video

And stay tuned for our next video on how to properly use a shoe stretcher.

Subscribe to our YouTube channel to see new videos as they are released. 

2017 Justin Blair Summer Sales Meeting is a success!

Justin Blair 2017 sales meeting recap

Left to right: Justin Blair Chief Sales Officer Scott Weinstein smiles at the great 1st half results our Territory Managers posted this year. Rob Cooper from Core Products presents to the JB team.

The Justin Blair Summer Sales Meetings wrapped up last week and we would like to thank all who attended: Jason Hoane of Powerstep, Josh Higgins of ING Source, Jason Bates and Rob Cooper of Core Products, Larry Goodman of Apex Foot Health Industries (an OHI company), Kate Spezia of Knit-Rite and via Skype, Tom Traver of Orthozone (Thermoskin).


Powerstep discussed new and exciting products that will become available in 2018.  Be on the lookout for more detailed information later on in the year


Orthosleeve presented their FDA medical grade compression products for more active lifestyles and talked about how to improve turns at the retail level. They presented the FS4, a new 200 needle sock that is seamless, moisture wicking, anti-microbial with a lighter compression than FS6 and appropriate for everyday use.  A new full line retail display is in the works—more information will be available soon.


Therafirm presented the following new products: Sheer patterns (Ease), singles for doctors (ideal for vein centers), arm lymphedema sleeves (30-40% lower than Jobst)


Apex discussed their new Copper Socks (available to ship from us on 8/1).  Their VP of Sales, Larry Goodman spoke of continued improvements in their 3PL operations.  Efforts continue to make Apex the best brand of comfort footwear in the industry.

Justin Blair Updates

We also discussed possible enhancements to return policies, updated processes to improve the experience for first time customers and customer service errors, as well as continuing efforts to make working with Justin Blair meet our philosophy of “Doing business, made easy!”

Join our email list or follow us on Facebook and Twitter to hear first when these new products are available.


Winner of 2015 Employee of the Year Award

We are proud to announce that Jesus Tenorio, warehouse receiving associate, has won this year’s Employee of the Year Award.  Jesus has been with Justin Blair for over 10 years, working diligently in our warehouse.  He comes to work everyday with tenacity and dedication to Justin Blair by always going above and beyond.  We offer Jesus our gratitude for all his hard work with this award plaque and special gift from Justin Blair.

Jesus receiving Employee of the Year award from Marvin Bearak – President

Winner of 2014 Employee of the Year Award

We are proud to announce that Janet Quezada, customer service representative, has won this year’s Employee of the Year Award.  Janet has been with Justin Blair for over 10 years, working in different departments throughout her tenure.  She comes to work everyday with passion and dedication to Justin Blair by always going above and beyond with not only customers, but also with other Justin Blair employees.  Over the past year Janet has become the cornerstone of our customer service department.  We offer her our gratitude for all her hard work with this award plaque and special gift from Justin Blair.2014_EOTY_Janet 2014_EOTY_Presented EOTY_Award

UPS Shipping Changes

Dear Justin Blair Customer,

We want to take this opportunity to inform you of some significant changes to how UPS calculates shipping charges starting in 2015. Both UPS and FedEx have decided to apply their dimensional weight formula to all packages for all shipments starting January 1, 2015. Per UPS’s notification letter:

On June 17, 2014, UPS announced that dimensional weight will be used to calculate the billable weight of all UPS® Ground services and UPS® Standard to Canada packages in the U.S. beginning December 29, 2014*. Customers will be charged the larger of either the dimensional weight or the actual weight.

Dimensional weight pricing enables us to more appropriately align rates with costs, which are influenced by both the size and weight of packages. Dimensional weight pricing also encourages reductions in excess packaging materials and overall package sizes, leading to related reductions in fuel use, vehicle emissions and transportation costs.

This change will most probably increase shipping charges for small shipments by more than 10%. For example, a UPS ground shipment of one pair of shoes, with an actual weight of 4lbs, will now weigh 9lbs per its dimensional weight. The dimensional weight will increase the shipping cost over using the actual weight by roughly 12%.

This change affects every shipper using UPS or FedEx. Everyone’s shipping costs will rise, no one is exempt from this new policy. Justin Blair is dedicated to investigating options to minimize this increase where possible, but we already make every effort to ship your orders using the most efficient packaging. Additionally, Justin Blair may make some operational changes to mitigate the the potential impact this will have on our business.

We are sending this notice to you today to make sure you are fully informed of the upcoming change. You will receive an additional notice towards the end of December as a reminder. For additional information we recommend visiting UPS to learn more about the new policy by going to or

Thank you for your support

Justin Bearak
Chief Operating Officer
Justin Blair & Company

Materials Update #9

Materials_BannerAs we enter the final stage of transitioning the material division to Chicago, the efforts of our team in training and production of sufficient inventory levels are being realized.

A lot has transpired during the past two weeks.  The final container of raw ThermoSky and Thermocork Lite arrived from Spain, enabling our team of four men in New Jersey to fabricate into finished goods.  After months of training, our team ran the entire production department to not only produce ThermoSky and Thermocork Lite sheets, they also became proficient in producing PPT components and wedges.   This core group of men will form the working team in Chicago to begin production once the equipment arrives.

I realize we do not have a complete 100% inventory level at this time, nor will there be when we move the equipment, but we will work diligently to get the equipment up and running as quickly as possible, working whatever hours it takes to get inventories to better working levels.  Here is the following schedule of what we expect to happen over the next two months.

The Aetrex staff believes they will be able to convert whatever is left in New Jersey by November 17th into items we need.  Remaining sheets need to be split and components need to be finished off and packaged.  Once production is complete and the equipment turned off, our team of movers will arrive and prepare the equipment for transportation. It should take three days to transport the equipment and put it into place.  I believe the equipment will be in Chicago prior to Thanksgiving.

After Thanksgiving, the electricians and vacuum system people will run the power to the equipment.  Aetrex will be sending a team of four people to assist in getting the equipment up and running expeditiously. We will be hiring an additional four people and we will train these people along side of the team we currently have trained. 

We expect another container ThermoSky and Thermocork Lite to arrive early December.  We have a truck of Plastazote on order, which will also arrive around December 1, 2014 so that we have enough material on hand to begin producing needed goods. We also have ordered a large quantity of material to produce components which should arrive mid December.  We believe once everything is up and running in Chicago, we will have a better handle on what is to be produced, and will work as many hours as needed to get to the shipping proficiency Justin Blair customers have been accustomed to. 

During the past few weeks, we have met with all our vendors and have a good working plan to insure no interruptions in material deliveries.  We are very excited to bring this division to new heights, and prove to you, our partners in distribution, reliable quality products your customers deserve.  We have a great team of people in place, who have worked hard the past three months to get through many of the issues we were faced with.  I am proud of what they have accomplished in a very short time.  Between Matt Collins, leading the charge and Tamika Stewart in the office watching each of your accounts trying to better understand your needs, the rest of the customer service staff in Chicago is waiting to join in on this exciting new venture. Josh Palacios, our purchasing manager, has worked closely with the vendors to understand what is needed.  I especially would like to point out the people who have traveled to New Jersey the past three months for training, Will, Manuel, Quan, and Juan, have sacrificed time at home to learn how to produce the products we will be making. 

I look forward to hearing early next year, how things have improved, and how easy it is to work with Justin Blair.  We want to be your source for materials and will continue to work hard to earn your business.  As I have said from the beginning, if you need something, anything, please reach out to me either by phone or  Your satisfaction is why we are here!

Very truly yours,
Marvin Bearak
Justin Blair & Company